Assistant Program Manager

Key Responsibilities:

Program & Agency Leadership

• Lead and manage the Champa agency and Champa Activation program to deliver business objectives.
• Coordinate cross-functional stakeholders to ensure seamless execution of channel initiatives.
• Drive continuous improvement of program effectiveness and execution standards.

Sales Planning & Performance Management

• Develop, manage, and track the Champa Sales Plan to achieve growth targets.
• Monitor key performance indicators (KPIs), identify gaps, and implement corrective action plans.
• Provide regular performance analysis, reporting, and recommendations to stakeholders.

Budget & Resource Management

• Own and manage the Champa budget to ensure effective and efficient allocation of resources.
• Track program investments, monitor spending, and deliver strong return on investment.

Retail Visibility & Execution Excellence

• Ensure Champa stores consistently comply with Unilever visibility and merchandising standards.
• Partner with field teams to enhance in-store execution, brand presence, and customer engagement.
• Conduct regular audits and follow-up actions to maintain execution excellence.

Capability Building & Training

• Lead the Champa Lady Capability Program, including training, coaching, and development initiatives.
• Design and coordinate learning interventions to strengthen selling, merchandising, and execution capabilities.
• Drive adoption of capability-building programs and performance improvement initiatives.

Key Requirements

Experience:

• 3–5 years of relevant experience in:
• Program Management
• Project Coordination
• Sales Capability
• Training & Development
• Commercial Excellence
• FMCG Commercial Operations

Technical & Functional Skills

• Proven program coordination and project management experience.
• Strong stakeholder management across multiple functions.
• Experience managing field execution and capability-building programs.
• Strong analytical, reporting, and problem-solving skills.
• Ability to track KPIs, analyze performance trends, and translate insights into action plans.
• Advanced proficiency in:
• Microsoft Excel
• Power BI
• PowerPoint
• Digital productivity and reporting tools

Leadership Competencies

• Strong ownership and accountability mindset.
• Excellent planning, organization, and prioritization skills.
• Ability to influence and collaborate without formal authority.
• Proactive, solutions-oriented, and results-driven approach.
• Strong coaching and people development capability.

Personal Attributes

• Collaborative and effective team player.
• Excellent communication and presentation skills.
• Adaptable and comfortable working in a dynamic environment.
• High resilience and ability to manage multiple priorities.
• Strong attention to detail while maintaining a strategic perspective.

Minimum Qualifications:

• Bachelor's Degree in Business Administration, Marketing, Sales, Management, or a related field.
• Strong experience working with field sales teams and commercial functions.
• Proven ability to manage multiple projects simultaneously.
• Advanced Microsoft Office skills, particularly Excel and PowerPoint.
• Fluency in Lao and good business-level English communication.

Preferred Qualifications:

• Experience within the FMCG industry.
• Background in sales capability and training programs.
• Knowledge of sales excellence frameworks and field-force effectiveness.
• Exposure to digital learning platforms and performance-tracking systems.
• Experience supporting retail activation, promoter programs, or field execution initiatives.